This is a time when I'm glad I have a place to really speak my mind! I'm extremely upset with the textbook company Valore Books. I ordered a textbook from them on January 14 (the beginning of the Spring 2008 semester). I did NOT order an international copy and was not expecting one. When I got the book, it was NOT the same book pictured on the site. I kept the book and only opened it ONCE (or twice). Since I've been in college, I rarely use textbooks unless its for English class so it wasn't a surprise that I hadn't used the book.
It was not intentional that I decided to sell the book back to Valore Books now that it is the end of the semester and I am positive I will never use the book. The ISBN on the site matched the ISBN on the book I had, though, the picture on the site didn't match the cover of my book. I didn't think that would be an issue since when I first ordered the book back in January, I didn't receive the book pictured.
This is from the first e-mail I received where the issues started.
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Dear assata r.,
The following item(s) in your ship to us order #555447 have been cancelled.
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| | ValoreBooks.com | | The Students Textbook Marketplace |
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I sent an e-mail asking what was going on and they told me they don't accept international copies and would not issue me a check. I told them that was ridiculous since they sold me an international copy when I didn't ask for one. I also asked for them to send my book back to me. Here is what they said back.
Hello,
Thank you for contacting Valorebooks.com. If you would like to have your book back you would need to supply us with a payment in the amount of $5.00 to pay for the shipping costs back. We are not liable to pay for shipping back. Please let us know if you do want your book back within 30 days. After 30 days your item will be recycled. If you have any other questions feel free to contact us.
Best Regards,
Melissa
Customer Service
Valorebooks.com
I am enraged to say the least. No matter how much money I have I
REFUSE to let someone "beat me in the head!!!" If I wanted to pay for shipping, I wouldn't need the book back to re-sell. I'm not going to send them $5.00 so I can sell the book back for $10.00 when I paid $25.00 originally.
DON'T BUY FROM VALOREBOOKS.COM!!!!!
To see a little bit more, look below.
If you think I have a reason to be mad and are tired of dealing with these textbook companies who don't care that college students are broke and cant afford $100 textbooks every semester, re-post this and/or don't buy from Valore Books. I'm starting to think that stealing the books from the school book store is a good idea. They don't care about our wallets, so why should we care about theirs?
This was the book I ordered in January for my Managerial Communications class.
This is the book sloppy ValoreBooks.com sent me. I did not request an international copy (which this book is). I purchased the book pictured above and they sent me the book pictured below. When I attempted to sell the book pictured below back to them, they rejected it, refused to pay me, and wanted to charge me $5.00 to send the book back to me.
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